Zach Johnson
Nov 14, 20232 min
Adapting to Technological Advancements: South Coast Counseling Embraces VisibleHand
South Coast Counseling, a leader in mental health services, recently introduced VisibleHand, a behavioral health technology, into their treatment facility. This integration signifies their proactive approach to enhancing patient care through innovative solutions.
An Insightful Conversation with Taryn from South Coast Counseling
In an engaging interview, Taryn from South Coast Counseling shared valuable insights on their experiences since integrating VisibleHand. Her perspectives shed light on how technology can support and improve the delivery of healthcare services.
Smooth Transition and Immediate Benefits
Highlighting the smooth transition, Taryn remarked, "Honestly, you guys did a really good job at giving us the direction to be able to launch it pretty quickly, like sooner than we thought we'd be able to actually do it." This quick adaptation by the staff reflects the practicality and user-friendliness of VisibleHand in a real-world clinical setting.
"Honestly, we haven't had any issues using [VisibleHand]. It's going really well. We're super happy with the service and also my staff are really happy. They didn't feel at all like it was more work. They felt like it was better and easier and more efficient. There have been zero complaints from any clients or staff. We're super happy." - Taryn
Enhanced Operational Efficiency
Taryn also discussed the improvement in operational efficiency. "The staff have reported to me that it's a lot easier because it's more mobile because it's a cell phone and not a big iPad or a computer" she explained. These observations underline the value of VisibleHand in streamlining daily tasks.
Conclusion: A Customer-Centric Technological Leap
The experience of South Coast Counseling with VisibleHand exemplifies a customer-centric approach to technology integration in healthcare. Their journey highlights the benefits of adopting innovative tools for improved patient care and operational efficiency.
About VisibleHand and South Coast Counseling
VisibleHand is a pioneer in behavioral health technology, offering cutting-edge proximity-based safety solutions that enhance patient care and operational efficiency in behavioral healthcare settings.
South Coast Counseling is renowned for its exceptional mental health services, providing comprehensive and compassionate care to individuals. Their dedication to integrating advanced technologies like VisibleHand demonstrates their commitment to continually improving the quality of care they offer.
Taryn Mangan, Program Director, South Coast Counselling
Zach Johnson, VP Business Dev, VisibleHand
This blog post is based on an interview with Taryn from South Coast Counseling, discussing their integration of VisibleHand technology.