For behavioral health operators
Risk doesn't follow your rounding schedule.
Replace paper rounding with verified, real-time safety checks.
For the first time, see what happens in the moments between.
Trusted by leading providers
Inpatient Psych · Residential Treatment · PHP · Detox · Emergency Care · Crisis Stabilization
VisibleHand has set the gold standard for safety checks in healthcare. Their platform delivers an unmatchable sense of peace of mind, and it's evident that every detail has been thoughtfully designed. It is a highly reliable and essential part of our operations.
Tiffany Sanchez
Director of Operations · All In Solutions
VisibleHand changed the game. Clean, efficient, and patient first. More focus on the patients, less stress on the work.
Marc Anthony Torres
BHS Program Manager, Charter Oak Hospital, Signature Healthcare
The problem
Paper rounds fail silently, until they fail loudly.
Missed checks, delayed documentation, and blind spots between rounds create risk that leadership cannot see in real time.
VisibleHand fixes rounding first:
- Replace paper Q15s with real-time digital checks
- Verify in-person presence with proximity
- See real-time compliance with live dashboards and alerts
Then it goes further:
- Monitor what happens between checks
- Identify risk patterns earlier
- Reduce blind spots across units, facilities, and regions
The platform
Start with digital rounding.
Grow into continuous awareness.
Document
Replace clipboards and paper Q15s with real-time digital rounding, alerting, and reporting.
Verify
Use proximity verification to confirm checks happened in person, every time, night and day.
Prevent
Add location monitoring and alerts to reduce blind spots between scheduled checks and prevent safety events before they happen.
The Context
Designed for challenging behavioral health environments
Bad WiFi?
Hardware and cellular are included, with offline support for unreliable networks.
High turnover?
Simplicity is the core design principle of the mobile app. New frontline staff can use the app with little-to-no training required.
High acuity patients?
The low-profile patient ID band is developed for patient dignity and anti-ligature.
Off-site visits?
Cellular connectivity and device GPS can support safety workflows beyond your walls. Great for large campuses and off-site rounds.
Enterprise oversight?
Roll up data views from individual patients & staff, to units, facilities, regions, and the enterprise.
Worried about staff pushback?
Non-punitive monitoring helps identify training needs, not just problems. Staff routinely praise the new system because it simplifies rounds.
For executives, boards, and compliance leaders
Documentation matters. Defensibility requires more.
VisibleHand gives leaders a clearer record of what happened, when it happened, who acknowledged it, and how risk was escalated.
Real-time alerts
Alerts and acknowledgment tracking so nothing slips through the cracks.
Flexible reporting
Views by individual, unit, shift, facility, region, and enterprise.
Timestamped records
Attributed records for every completed check with full audit trail.
Export-ready
Exportable reports for audits, surveys, and internal review.
Customer experience during survey
“We just went through a big accreditation. The Joint Commission got to see this being used first-hand. They were extremely thrilled and thought that the majority of the programs should have it.”
Scott Frasier, Program Manager, Sierra Tucson
Scales with you
From 12-bed households to 350-bed hospitals.
From one facility to hundreds.
Regardless of the size of your facility, we have you covered. Same platform, same deployment, same reporting: whether you run a single program or a multi-state portfolio.
One platform, end to end
No separate system for small sites. No enterprise rebuild for large ones. Same app, same dashboard, same reports: from a 12-bed residential home to a 350+ bed inpatient hospital.
Deploy a facility in weeks
Self-training for frontline staff, offline mode with included cellular, and setup that does not require an IT project. Add a facility without adding a new playbook.
Deploy multiple facilities in parallel
Roll out across your portfolio simultaneously. Our deployment process supports concurrent implementations so you can scale on your timeline.
Reporting that rolls up
Unit, shift, facility, region, enterprise. Every view draws from the same verified record. Grow from one house to one hundred without parallel spreadsheets.
Refreshing business practices
Everything you need, included in the price.
We strive to be your safety partner, not another vendor to put up with. No nickel-and-diming for "extra services." Clients consistently say their favorite part of VisibleHand is working with VisibleHand.
See how your facility would run with real-time safety visibility.
Schedule a 20-minute walkthrough of digital rounding, proximity verification, and executive reporting.
Book a demo →